Email Us at firstname.lastname@example.org
Text or Call Us at 1 888 764 7763
Remember to check our FAQ below, most questions can be answered there.
When will the Precision Drive ship?The following info has been updated with the most recent information from MXR, our manufacturer:
The Precision Drive is made in batches, and the first batch has already shipped! If you ordered on or after 12/27/2016, your pedal will be made in the second batch, estimated to be finished on May 9th. If you ordered on or after 1/15/2017, your pedal will be in the third batch, estimated to be finished on June 13th. If you ordered on or after 2/9/2017, your pedal will be in the fourth batch, which at the moment MXR is telling us can be finished simultaneously with batch 3 on June 13th. If you ordered on or after 3/31/2017, your pedal will be in the fifth batch, estimated to be completed in July. These are estimates, but we believe they are very accurate estimates because MXR is making these pedals for us. They are a long-established manufacturer with the ability to meet our strict quality standards and manufacturing deadlines.
After your pedal is finished, it is shipped to our facility, processed, and shipped to you. We have worked hard to make sure that this process takes as little time as possible.
Will you ship internationally?We ship almost everywhere worldwide, except to Zimbabwe.
How much is shipping to my country?Shipping is automatically calculated at checkout thanks to the magical internet elves powering our website.
What does it mean if my order status is "processing" or "awaiting shipment"?Totally normal! Your payment has been received, but your pedal has not been shipped yet.
My order says "completed." What does that mean?Your pedal has shipped!
How should I setup my pedal?We suggest starting with the drive all the way down and the output at about ¾. Turn bright to the right until it cuts properly with your setup, and then adjust the variable attack knob to taste. Keep the gate towards the bottom of its range to just cut noise, and crank it to get a super tight sound. We did make sure the knobs don't have any “dead spots” though, so experiment with everything (including the drive knob!) to find what works best for you.
You can find a more in depth guide here.