When will my Precision Drive ship?
If you order right now, your pedal will ship either same day or the next business day.
If you preordered a pedal, then it has already shipped and should arrive shortly!
Will you ship internationally?
We ship almost everywhere worldwide, except to Zimbabwe.
How much is shipping to my country?
Shipping is automatically calculated at checkout thanks to the magical internet elves powering our website.
How should I setup my pedal?
We suggest starting with the drive all the way down and the output at about ¾. Turn bright to the right until it cuts properly with your setup, and then adjust the variable attack knob to taste. Keep the gate towards the bottom of its range to just cut noise, and crank it to get a super tight sound. We did make sure the knobs don't have any “dead spots” though, so experiment with everything (including the drive knob!) to find what works best for you.
Read the User Guide
What's the deal with the accidental damage plan?
The Precision Drive already includes a 1 year manufacturer defect warranty (that basically never comes into play since MXR does such great work). The accidental damage plan will replace your pedal for anything but water damage for one year. Ran it over with your van? Check. Trampled by thousands of fans that want the secret to your tone? Check. Just follow the instructions after buying the coverage, and send your pedal back if you need it replaced!
Do you have any authorized dealers?
Yes, a full list is available here
I have questions. Who do I talk to?
Email us at [email protected]
We usually respond to all emails within 6 - 12 hours. Even on weekends.