When will the Precision Drive ship?
The following info has been updated with the most recent information from MXR, our manufacturer:
The Precision Drive is made in batches, and the first batch has already shipped! If you ordered on or after 12/27/2016, your pedal will be made in the second batch, estimated to be finished on May 9th. If you ordered on or after 1/15/2017, your pedal will be in the third batch, estimated to be finished on June 13th. If you ordered on or after 2/9/2017, your pedal will be in the fourth batch, which at the moment MXR is telling us can be finished simultaneously with batch 3 on June 13th. If you ordered on or after 3/31/2017, your pedal will be in the fifth batch, estimated to be completed in July. These are estimates, but we believe they are very accurate estimates because MXR is making these pedals for us. They are a long-established manufacturer with the ability to meet our strict quality standards and manufacturing deadlines.
After your pedal is finished, it is shipped to our facility, processed, and shipped to you. We have worked hard to make sure that this process takes as little time as possible.
Will you ship internationally?
We ship almost everywhere worldwide, except to Zimbabwe.
How much is shipping to my country?
Shipping is automatically calculated at checkout thanks to the magical internet elves powering our website.
What does it mean if my order status is "processing" or "awaiting shipment"?
Totally normal! Your payment has been received, but your pedal has not been shipped yet.
My order says "completed." What does that mean?
Your pedal has shipped!
How should I setup my pedal?
We suggest starting with the drive all the way down and the output at about ¾. Turn bright to the right until it cuts properly with your setup, and then adjust the variable attack knob to taste. Keep the gate towards the bottom of its range to just cut noise, and crank it to get a super tight sound. We did make sure the knobs don't have any “dead spots” though, so experiment with everything (including the drive knob!) to find what works best for you.
You can find a more in depth guide here
What's the deal with the accidental damage plan?
The Precision Drive already includes a 1 year manufacturer defect warranty (that basically never comes into play since MXR does such great work). The accidental damage plan will replace your pedal for anything but water damage for one year. Ran it over with your van? Check. Trampled by thousands of fans that want the secret to your tone? Check. Just follow the instructions after buying the coverage, and send your pedal back if you need it replaced!
Does it djent?
If you want it to.
Will my 7/8 string sound good with the Precision Drive?
The Precision Drive is voiced to work with lowering tunings better than any other pedal. Not only does it work great for standard 6 strings, but it'll handle that multiscale 14 string you've been waiting to use for years just fine.
Can I use a battery?
Yes! A standard 9v works, in addition to a proper power supply (9v negative tip only).
How does it have a noise gate built in? Isn't that really expensive?
Overdrives can be the noisiest part of your chain, and are essential for the tight sound on many modern metal recordings. We didn't want to compromise on what the community wanted, so we made sure you could get that entire sound from one pedal. If you don't want extra tightness, turn it to the left side of its range and it will only eliminate noise.
Will this work with my Axe FX II/Kemper/Line 6 device?
Yep! We made sure the pedal was voiced to cut through both high gain heads and integrate perfectly with digital modeling rigs.
Does it work like a normal OD?
Yes and no. It does boost your signal, but it is built from the ground up to tighten high gain tones. It won't be confusing to dial in but will work easier than what you're used to. It also does vintage crunch and lead tones great as well!
You say it's a community-driven pedal. How does that work?
We spent hundreds of hours asking modern guitarists what they need out of pedals. For example, we've poured through the data of countless polls from our Facebook group of over 4800 members.
How do I check the status of my order?
Click the My Account
button in the navigation or footer menu to view your info and orders. Please ensure that your shipping info is entered accurately, and then contact us to confirm.
I have questions. Who do I talk to?
Email us at firstname.lastname@example.org. We usually respond to all emails within 6 - 12 hours. Even on weekends.